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🏛️ Foundation & Governance · P-POL-001

SOP-Intro - Introduction

Sets the vision, mission, guiding principles, governance roles (RACI) and policy hierarchy that apply across the whole Procurement function.

Group Policy & Procedure

Document No.

P-POL-001

Group Supply Chain

Ver. No. | Rev Date

0.4 | 08 APR 2026

Title: Introduction

Effective Date

08 April 2026

BUKHATIR GROUP

Strength through Diversity

Group Policy and Procedure

Group Supply Chain (GSC)

Introduction

Framework, Principles & Governance

Document No: P-POL-001

Copyright © 2026 Bukhatir Group

Revision Control

This document is issued under the authority of Bukhatir Group and applies when carrying out the activities described. Revisions may be issued as necessary under the authority of the Group Head of Procurement. Revision history is recorded below with every revised policy.

Revision History

Ver. No.

Effective Date

Description

02

September 2016

Original Procurement Policy

0.3

March 2026

Procurement Policy – Introduction

0.4

08 April 2026

Redesign, content modernization & flowcharts – Introduction

Revision Sign-Off

Approving Committee

Name

Signature

Endorsed by — Group Head of Supply Chain

Mohamad Koussa

Reviewed by — BIIL CEO

Mr. Ayman Ismail

Reviewed by — Group Chief Financial Officer

Mohamad Adnaan Sait

Approved by — Group Vice Chairman & Group CEO

Mr. Salah Bukhatir

Distribution List

#

Departments

1

Business Unit Procurement Departments

2

Group Supply Chain (GSC)

3

Finance, Legal, Compliance, Internal Audit

4

Business Unit Management

1. Purpose & Objective

This Introduction establishes the framework for the Bukhatir Group Procurement and Supply Chain Policies (SOP 1 through SOP 6). It sets out the governance, principles, roles and standards of conduct that apply to all procurement activity across the Group.

2. Vision & Mission

Vision

To be a trusted, best-in-class shared procurement function that enables the growth ambitions of every Bukhatir Group business unit through strategic sourcing, supplier partnerships and disciplined value capture.

Mission

Deliver measurable value, manage risk and uphold integrity across the Group's source-to-pay lifecycle — from demand planning to supplier performance — while supporting sustainability, Emiratisation and local content ambitions.

3. Guiding Principles

  • Integrity — zero tolerance for bribery, corruption, fraud, collusion or conflicts of interest.
  • Transparency — all procurement activity is documented, auditable and traceable.
  • Best Value — decisions based on the lowest price with the best technical match and best overall value.
  • Fair Competition — suppliers compete on a level, impartial playing field.
  • Risk-based Controls — controls scale with value, complexity and strategic importance.
  • Digital by Default — Oracle / e-sourcing platforms are the single source of truth.

4. Governance & Roles (RACI)

The following RACI matrix defines accountability for the procurement lifecycle across the Group. R = Responsible, A = Accountable, C = Consulted, I = Informed.

Lifecycle Step

BU Requestor

BU Proc.

GSC

Finance

Legal

CFO/CEO

Demand & PR

R

C

I

I

I

I

Sourcing Strategy

C

R

A

C

C

I

RFQ / Tender

I

R

A

I

C

I

Evaluation & Award

C

R

A

C

C

I

LOI / Contract

I

C

R

C

A

I

PO Issue

I

R

A

C

I

I

Delivery / GRN

R

C

I

I

I

I

Invoice & Payment

I

I

C

A

I

I

Supplier Mgmt.

C

R

A

I

I

I

5. Policy Hierarchy

Procurement policy is organised as a 3-tier structure:

  1. Tier 1 — Code & Principles: the Group Code of Conduct, this SOP-Intro and the Procurement Charter.
  2. Tier 2 — Policies (SOP 1–6): the detailed procedural standards for each lifecycle stage.
  3. Tier 3 — Working Instructions, Templates & System Configurations: operational guides, forms, approval matrices and Oracle system controls.

PRECEDENCE

Where a conflict exists, Tier 1 prevails over Tier 2, and Tier 2 prevails over Tier 3. Deviations require written CFO/CEO approval.

6. Code of Conduct

For Buyers

  • Act with honesty, impartiality and integrity at all times.
  • Declare any actual, potential or perceived conflict of interest in writing before any transaction.
  • Do not accept gifts, hospitality or favours from suppliers beyond the de minimis threshold defined in the Group Gifts & Hospitality Policy.
  • Maintain supplier confidentiality and never share competitive information.
  • Segregate incompatible duties (issuer, approver, receiver).

For Suppliers

  • Comply with UAE law, anti-bribery and sanctions regulations.
  • Deliver goods and services that meet contractual quality and HSE standards.
  • Protect Group data and honour cyber-security and UAE PDPL data protection obligations.
  • Disclose beneficial ownership and any sub-contracting arrangements.

7. Definitions & Acronyms

Term

Definition

ASL

Approved Supplier List

BU

Business Unit

CAPEX

Capital Expenditure

CSW

Commercial Scope of Work

DOA

Delegation of Authority

GRN

Goods Received Note

GSC

Group Supply Chain

KPI

Key Performance Indicator

LOC

Letter of Compliance

LOI

Letter of Intent

OPEX

Operating Expenditure

OTIF

On-Time, In-Full

Oracle

Oracle ERP — Group Procure-to-Pay platform

PO

Purchase Order

PR

Purchase Requisition

QCS

Quotation Comparison Statement

RFQ

Request for Quotation

SLA

Service Level Agreement

SRM

Supplier Relationship Management

TCO

Total Cost of Ownership

TSW

Technical Scope of Work

8. Review & Ownership

This policy is owned by the Group Head of Supply Chain and shall be reviewed at least annually, or whenever a material change in law, business structure or risk profile occurs. Proposed changes are endorsed by the Head of Supply Chain, reviewed by the CFO and Legal, and approved by the Group Vice Chairman & CEO.